Using Synology, you can easily store, manage, secure, and back up your data. This will help you boost your productivity efficiently. You need to log in to it to access the file and folders saved on it. But if you can not log in to your Synology NAS then we can help. The troubleshooting hacks given in this article will help you out. There are various reasons that can be held responsible for you getting Synology NAS login problems. Maybe the steps are incorrect or the connections are messed up. Whatever may the reason be, the tips and tricks discussed here will be beneficial to you in resolving the issue. Let’s get started without wasting any more time of yours!
Synology NAS Login Problems [ Causes ]
- Your devices like PC or mobile phone and Synology NAS may be connected to different local networks.
- The login information is incorrect.
- Synology device is connected to not properly powered on.
- The browser is outdated or filled with the cache and junk files.
- You are trying to access the wrong admin account.
Troubleshooting Synology NAS Login Issues
1. Check Power Supply
You first need to check if the Synology NAS is turned on or not. Switch it on if it is off. Also, make sure that the power supply is optimum. A fluctuating power supply to the device is surely going to put you in the mess of login issues. You can check the LED lights on the device to verify the same. Once the Synology device is receiving a proper and stable power supply, only then try logging in to it.
2. Verify Internet Connection
A stable internet connection is a must to get the task at hand executed. You need to make sure that the internet connection is not shaky. Do a speed test on your browser to confirm about the same. You can check this with your ISP. Also, see if the cables are connected properly or not.
3. Examine Login Details
The email address that you have used now should be the one that is registered in the Synology account. Also, the email address and password should be correctly entered without making any typing errors. If you have changed the password then use the updated one now. Check that the Caps Lock key is disabled before you begin typing the password as it is case-sensitive.
In case you have forgotten the login password then reset it right away.
4. Mend the Browser
Update the internet browser that you are using to log in to your Synology NAS or use the one that is already running on the latest version. An older version can be responsible for login errors. Apart from updating it, also clear out the cache and cookies from it.
5. Reboot Synology
Power off your Synology device for some time. After about 5 minutes, turn it back on. This reboots your device and also fixes temporary glitches that may be affecting its functionality. Rebooting works wonders when it comes to fixing any minor to major issues with any technical devices. Try logging in to it now.
6. Reset Synology NAS
When nothing helps you must reset your Synology NAS. This resets your device to the default settings and you will need to reconfigure it and start over from scratch.
Here’s how you can reset your Synology device:
- Power on your Synology NAS first.
- You now need to look for a button labeled Reset on it.
- Using a pointed object, push it gently as the reset button usually resides inside a hole.
- Hold till you hear a beep sound.
- Once done, release the button, and your device is reset.
Now use the web assistant to log in to your Synology NAS and configure it. You need to log in using the default admin credentials as it runs on the factory settings now. The default username is admin and the password field needs to be left blank.
Wrap Up
Now that you are done logging in, you can find.Synology and begin accessing files and folders and other data on it.
