A majority of range extenders brought in by Netgear are dual bands. It means all of them broadcast 2 WiFi networks. The first one belongs to the 2.4GHz band whereas the second one broadcasts the network belonging to the 5GHz frequency. However, it has been noticed that some users are complaining about their Netgear extender not showing 5GHz band. Is your Netgear range extender also giving you the same problem? If yes, then you should read the information given in this article. However, be ready to access the mywifiext.net login page as it may be needed while implementing a few troubleshooting techniques.
When Does the Extender Not Showing 5GHz Band?
Before learning how to troubleshoot the issue, you must know whether it can be troubleshot from your end or not. It is only possible if you get familiar with the reasons causing it. Well, the main reason why you are unable to see the Netgear extender’s 5GHz band on your network list is the incompatibility of the extender and the main router. By that, we mean that your WiFi router might be supporting a single frequency band due to which the extender is unable to pick signals from the 5GHz band to amplify them. In that case, you cannot do anything but replace your existing single-band router with one supporting dual-band frequency.
In case your main router is dual-band, then you must know that the 5GHz band is the complete opposite of the 2.4GHz band. If the 2.4GHz band has a higher range and less speed, then the 5GHz frequency offers less range and high speed. From this, it is very clear that the extender needs to be present near the router if it needs to communicate with the 5GHz frequency of the latter. Thus, you are suggested to reduce the distance through which you’ve separated your range extender and the main router. This way, they will be able to communicate effectively due to the proper propagation of signals. But, keep in mind that the distance cannot be made zero as it can result in a conflict between WiFi signals emitted by both devices.
Fixed: Netgear Extender Not Showing 5GHz
Here are the solutions that you are required to follow in case you are facing the 5GHz band problem even after reducing the distance between your networking devices.
Upgrade the Firmware:
The firmware of every Netgear range extender needs to be updated as soon as a new version is rolled out. This is because a firmware update helps the device to stay equipped with the latest features and functionalities. Moreover, the extender network security also gets improved with the firmware upgrade. Thus, upgrade the firmware of the extender by accessing the Netgear extender login portal. However, while doing so, ensure that you are not interrupting the process by performing background activities on your computer.
Check LAN Connections:
Apart from communicating through wireless signals, the Netgear extender and router also communicate directly. It is done with the help of a LAN cable. But, if the cable itself is damaged, then the direct signal flow between both devices gets affected. Therefore, if you find any cuts on the cable you are using, consider using a new one as its substitute. While doing so, make sure that the connection created by you is not loose and that the cable is connected to the right ports of your networking devices.
The Concluding Thought
One cannot make the most of his/her dual-band Netgear range extender if it does not broadcast one of the frequency bands. We hope that after giving a shot at the tips mentioned here, the Netgear extender not showing 5GHz band issue will not trouble you anymore. However, you should consider resetting the extender if all your efforts fail.
